BlaBlaCar: a high growth, global company is looking for talent, experience and passion

A successful and innovative global start-up, backed by world-class venture capital firms, Accel Partners and Index Ventures, our HQ are based in Paris and we have international teams in Madrid, Milan, Warsaw, Hamburg, Moscow, Budapest, London, Istanbul, Mexico City and New Delhi. 

We are creating an entirely new, people powered, transport network. With dedicated customer service, state of the art web and mobile platforms, and a highly engaged community of users, BlaBlaCar is making road travel fun, money-saving and more efficient. 

Read more about us here: http://www.blablacar.com/blog/blablacar-press

Check out WIREDs feature article "BLABLACAR HAS TURNED RIDE-SHARING INTO A MULTI-MILLION-EURO BUSINESS" here: http://www.wired.co.uk/magazine/archive/2015/05/features/blablacar

Being part of the BlaBlaCar team means:

• you will have a positive social impact on the world, as we continue to make road travel smarter and more sustainable,
• you will work in a fast-paced environment with a highly agile team of dynamic, hyper-motivated and talented individuals,
• you will join a global company, with a real international culture and vision; multi-lingual and highly mobile :)
• you will be part of a supportive team that shares knowledge and empowers every single member to reach their full potential, and continue learning,
• you will enter a high-growth structure which means that you will be constantly challenged and that your responsibilities will grow fast and change regularly.

Some more good reasons to join us:

In addition to working with fun, passionate, dynamic and smart groups, BlaBlaCar team members get a ton of perks:

• Challenge: the opportunity to grow within a fast-paced, progressive company;
• Pride & Fun: we live by our value “Fun & Serious” and you’ll work for a startup that is one of the hottest in Europe (Wired top 100 ranking) and also one of the most motivating (we received the very unique “Fun & Performing” award from the Great Place to Work Institute);
• Learning environment: a key value is “Share more. Learn more.” We share our knowledge extensively and learn a lot from each other on a daily basis. We also participe in various International Conferences!
• Off-site adventures: in addition to regular events during the year, you can spend one week abroad in another BlaBlaOffice (BlaBlaSwap) and to spend 3-days all hands ski week-ends in the French Alps (BlaBlaBreak);
• Ridesharing: all ridesharing is reimbursed following our motto: “Think it, build it, use it”;
• Beginning: smooth welcome thanks to onboarding sessions and a personal mentor. 

The Head of User Experience will lead and inspire a small team of Experience designers(UX) to create and execute the design for Blablacar's product.

Responsibilities will include organizing, growing and mentoring a team of six and ensuring that work is timely, impactful and relevant to our needs. The ideal candidate will have a deep understanding of the UX discipline, strong instincts for design and content development, a creative approach to usability studies and feedback, as well as an entrepreneurial and confident attitude.

Our product has some unique and exciting design challenges:

• Blablacar is a complex, very fast growing, global C2C market place, used by millions across three continents,
• Our users expect simple, efficient experience, but at the same time, bold, inspiring visual design,
• Design challenges include: implementing new features, improving existing ones and enhancing the look and cohesiveness of the entire experience.

In particular, you will have to :

• Create intuitive and elegant UX solutions to the problems raised by our users and our business teams,
• Build new interfaces for the web and mobile, from the wireframe all the way to the final design,
• Prepare and perform usability tests with users to gather direct feedback,
• Always challenge existing interfaces to establish Blablacar as an inspiring, state of the art, world class product.

Principal Duties and Responsibilities:

• Develop and maintain a UX roadmap to guide designers, product management and tech teams in planning for and implementing the vision,
• Attract, inspire, and manage a UX team of experience designers. This requires setting clear goals, managing the project load and allocating people accordingly, ensuring deadlines are met, and setting up team members for overall success,
• Ability to analyze and synthesize data and research results into actionable recommendations that inform design and content strategies,
• Passionately advocate for the user to ensure that the product design strategy is aligned to user needs and expectations.

• 8+ years conducting user experience design and research in an international, high-tech, consumer oriented environment, including 3+ years managing a team of designers,
• Detail oriented, with strong organization and process skills, and ability to manage multiple projects simultaneously under time constraints,
• Extremely strong communication skills and demonstrated success presenting in a clear and compelling manner to cross-functional stakeholders,
• Ability to coordinate the work of 6+ experience designers on the same product,
• Strong interpersonal skills, ability to quickly build rapport and establish credibility, thrives in collaborative work,
• Passion for practical application of research findings,
• Strong visual and interaction design skills,
• Strong design portfolio (with examples of work on web and mobile apps).

• Start: As soon as possible
• Place: Paris (no remot working, no offshoring)
• Contract: Long-term contract (CDI)
• Salary : According to profile and experience

Please note that without CV, cover letter and answers to our questions, your application won't be reviewed by our hiring team.

All your information will be kept confidential.