Account Relationship Manager

  • Full-time

Company Description

Stellar Industrial Supply is committed to exceeding customer expectations in every way.  We are the Pacific Northwest's premier distributor of industrial supplies.  We serve small, medium and large manufacturers; Federal, State and local municipalities; and commercial construction companies in Washington, Oregon, California, Montana, Idaho, Alaska and beyond. We provide unparalleled service to our customers, suppliers, and employees.  We are seeking an Account Relationship Manager (ARM) to cover territory in and around Billings, Montana.

Job Description

It is the responsibility of a Account Relationship Manager to build his or her account base to its maximum sales and gross margin potential, while upholding Stellar’s Vision: Ideal Customer <-> Supplier Partnerships

Job Responsibilities:

1.   Preparation of an annual budget for sales and gross margin $, monthly

2.   Meet or exceed budgeted amounts monthly and YTD

3.   Minimum sales after two years is $140,000/month; minimum gross margin $ is $30,000/month after two years.

4.   Preparation, with Sales Manager, of quarterly target/key account sales plans and completion of plan

  • Prepare a brief monthly report, due by commission pay date, stating:
  • Actual sales and margin $ vs. Budget
  • High and low points for the month
  • Progress vs. Quarterly sales plans
  • Problems/needs
  • Suggestions for improvement


  • Meet or exceed customer expectations:


  • Build relationships for the long term
  • Aggressive follow through
  • Clear communications on customer needs


  • Understand Stellar’s service abilities:
  • E-commerce and be able to explain to the customer
  • Inventory levels and first pass fill rates
  • Contract arrangements and flexibility therein
  • Constant and clear communication with Sales Manager on impediments to progress, suggestions for improvement, opportunities.
  • Constant development of product knowledge.
  • Utilize manufacturer sales reps. to help develop territory
  • Have a regular call schedule; plan your sales calls and reasons for sales call.
  • Penetrate existing accounts; constantly look for new products and additional products we can sell. Have multiple contacts in your accounts
  • Strive to be a value added sales person, always look for ways to save the customer both time and money. Document cost savings and report to the customer.
  • Generate sales opportunities with new accounts in your territory.
  • Attend regularly scheduled weekly meetings.
  • Help elsewhere in company, when necessary. Assist on contract and other large quote opportunities. Help inside sales phone coverage, make deliveries and pick ups when asked.
  • Display consistent “can-do,” positive attitude.  Strive to constantly improve.

Qualifications

  • Must have professional sales experience
  • Must have experience managing and growing a sales territory
  • Experience in industrial distribution or similar industry is not required
  • Must be comfortable with closing deals and high level selling
  • Excellent computer skills
  • Outstanding sales preparation and organizational skills
  • Works effectively in a sales team environment
  • Creative problem solving
  • Takes active role in self development

Additional Information

At Stellar Industrial Supply, we offer market competitive compensation, long term incentives, comprehensive benefits including medical, dental, disability, and 401k.

All interested applicants must complete our Culture Index™ survey.  Please complete the survey at the following URL:

https://ciims.cindexinc.com/job/469606


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Thank you for considering Stellar Industrial Supply as an employer