BlaBlaCar : a high growth company

A successful and innovative pan-European start-up, backed by Accel Partners, in a rapid international growth phase, our HQ are based in Paris and we have international teams in Madrid, Milan, Warsaw, Hamburg, Moscow, London, Istanbul and Delhi. We are creating an entirely new, people powered, transport network. With dedicated customer service, state of the art web and mobile platforms, and a highly engaged community of users, BlaBlaCar is making road travel fun, money-saving and more efficient. We are always recruiting talented new team members to support our rapid growth.

Being part of the BlaBlaCar team means:

• you will have a positive social impact on the world, as we continue to make road travel smarter and more sustainable
• you will work in a fast-paced environment with a highly agile team of dynamic, hyper-motivated and talented individuals
• you will join a pan-European company, with a real international culture and vision; multi-lingual and highly mobile :)

BlaBlaCar is looking for a Community Manager to join its Polish Team based in Warsaw. The successful candidate will report to the Polish Communications Manager, streamlining daily contact with the Global Communications team based in the HQ in Paris, and with other community managers based around the world. 

Your main responsibilities will include:

• Manage all of the interactions with the community across online and offline platforms such as social networks, phone, events, meetups

• Actively manage our social networks accounts on Facebook, Google+, and Twitter

• 1 to 1 management of BlaBlarCar’s power user community

• Manage the response queue for all our users (BlaBlaCar offers a 100% response service) 

• Take part in our overall customer support & satisfaction, moderation, product testing and optimization operations.

• Work with the Polish team to plan & execute events in the region

• Passion for BlaBlaCar and the mission of the company

• 1 year of experience in a similar role

• Polish mother tongue + excellent command of English (written, read and spoken)

• Deep understanding of community management: social networks, event organization and member relations

• Unwavering verbal communications skills in any situation

• Problem-solving skills: you keep your cool and sense of humor under pressure

• Excellent social skills 

• Ability to work with international teams and quickly develop an understanding for the cultural differences

• Start: ASAP
• Contract: Full-time only
• Location: Warsaw, Poland
• Salary: Depends on profile and experience